Frequently Asked Questions
Find answers to common questions about our services, appointments, and salon policies.
Find answers to common questions about our services, appointments, and salon policies.
APPOINTMENTS
How do I book an appointment?
You can book an appointment through our online booking system, or call us directly at (904) 747-7979. We recommend booking in advance, especially for weekends and special occasions.
What is your cancellation policy?
We kindly request 24 hours notice for cancellations or rescheduling. We understand emergencies happen, so please call us as soon as possible if you need to reschedule.
Do you accept walk-ins?
We do accept walk-ins based on availability, but we highly recommend booking an appointment to ensure we can accommodate you. Walk-ins are subject to technician availability and may require a wait time.
SERVICES
What's the difference between gel and regular polish?
Gel polish is cured under a UV light and typically lasts 2-3 weeks without chipping. Regular polish air-dries and usually lasts 5-7 days. Gel polish is more durable and provides a longer-lasting finish, but regular polish is easier to remove at home.
How long do acrylic nails last?
Acrylic nails typically last 2-3 weeks before needing a fill. The exact duration depends on your nail growth rate and how well you care for them. We recommend scheduling fills every 2-3 weeks to maintain their appearance and strength.
What's included in a pedicure?
Our pedicures include foot soak, nail shaping, cuticle care, exfoliation, foot and leg massage, and polish application. Premium pedicures include additional treatments like hot stone massage, paraffin wax, and premium products.
Do you offer nail art and designs?
Yes! We offer various nail art services including French tips, ombre effects, glitter, and custom designs. Nail art pricing starts at $5 and varies based on complexity. Our technicians are skilled in creating beautiful, personalized designs.